Amazon Customer Service announces the creation of 2000 new positions in Costa Rica

San José, Jul 21 ( –, Inc. (NASDAQ: AMZN) announced today that it plans to create more than 2,000 new face-to-face and virtual positions in Costa Rica. The new partners will reinforce the world-class service that Amazon provides to its customers around the world in English, Portuguese and Spanish, as well as 24/7 service for countries in North America, South America and Europe.

“The Customer Service operation in Costa Rica opened in 2008 with 75 employees, and today we have more than 15,000 specialized collaborators who offer a world-class service that characterizes Amazon”, commented Alejandro Filloy, Director of Customer Service for Latin America.

The face-to-face positions will be located at its main headquarters in Heredia and Calle Blancos and the virtual ones will be offered throughout the national territory. These positions include customer service agents, multi-level team managers, and operations managers.

Silvia Lara, Minister of Labor of Costa Rica, commented that “we are very excited about Amazon’s announcement, and we want to thank its commitment to the development of quality jobs in our country, particularly at this time.” Lara also highlighted Amazon’s commitment to training issues, virtual job creation and the employability of women and young people.

Amazon offers competitive salaries and a full benefits package beyond those stipulated by law, including private medical and dental insurance from day one. The company also offers extended maternity and paternity leave; as well as an excellent work environment with opportunities for growth and professional development. Those interested can apply in

For more information on Amazon Operations in Latin America, contact the official spokesperson: Marisa Vano [email protected]



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